The Relationship Between Emotional Intelligence, Job Satisfaction, Organizational Justice and Commitment on Mentoring Function from the Perspective of Pour-sina Hospital Personnel in Rasht(A Case Study)

• Main Authors: alireza hatam siahkal mahalleh, Sajjad Rezaei, zahra khaksari, jaleh jamshidi moghaddam
• Format: Article
• Language: fas
• Published: Tehran University of Medical Sciences 2017-11-01
• Series: بیمارستان
• Subjects: emotional intelligence; organizational justice; organizational commitment; job satisfaction; mentoring; public hospital
• Online Access: http://jhosp.tums.ac.ir/article-1-5714-en.html

Background: Personnel training and development of readiness are important to attain individuals to personal and orgnazational purposes‌ (job career) and Mentor/ coach quality performance is crucial in this regard. The sensitivity of this issue can be in the spotlight in hospitals. The present study aims to examine relationship between emotional intelligence, job satisfaction, perceived organizational commitment and justice with mentoring performance in hospitals personnel.   Materials and Methods: The present research was a cross-sectional one which study population included all of physicians, nurses, radiology and administrative staff and service workers of Poursina public Hospital in Rasht. Four hundred and three individuals were selected by quota sampling and responded to demographic information, emotional intelligence, organizational justice, job satisfaction, organizational commitment and mentoring function questionnaire. data was analyzed using SPSS software version 20.   Results: hierarchical regression analyses with enter method revealed that each three component of Organizational Justice, namely distributive justice, ‌interactional justice, procedural justice‌ could explain significantly 60% shared variance results of Mentoring function of one component of job satisfaction specifically Supervisor Satisfaction‌, and one component of emotional intelligence specifically self-management (F=26.18, P<0.0001).     Conclusion: The employeeschr('39') perceptions of organizational justice, supervisor satisfaction and also the ability of people to control emotions and appropriate reactivity in different situations is related to quality of Mentor/ coach function in hospital. According to the obtained results and effective variable on Mentoring, it is recommended to make decisions for hospital/manageral interventions related to emotional intelligence, organizational justice and job satisfaction.