Research on the Influence of E-commerce service quality of fresh Agricultural products on customer satisfaction

Analyzing the influence of service quality on customer satisfaction can help fresh e-commerce enterprises to better understand their own service level, formulate better service strategies and improve their competitive advantages, so as to promote the sustainable and healthy development of fresh e-co...

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Bibliographic Details
Main Authors: xin Xu, jiaying Chen
Format: Article
Language:English
Published: EDP Sciences 2020-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/49/e3sconf_astfe2020_01022.pdf