Data envelopment analysis - DEA and fuzzy sets to assess the performance of academic departments: a case study at Federal University of Santa Catarina - UFSC
This paper address the issue of performance evaluation - productivity and quality - of academic departments at an University. A DEA model was used to simulate a process of cross-evaluation between departments. The results of DEA in the dimensions of teaching, research, service and quality were model...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Sociedade Brasileira de Pesquisa Operacional
2002-01-01
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| Series: | Pesquisa Operacional |
| Subjects: | |
| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0101-74382002000200008 |