Developing an Innovative Customer Relationship Management Model for Better Health Examination Service

People emphasize on their own health and wish to know more about their conditions. Chronic diseases now take up to 50 percent of top 10 causes of death. As a result, the health-care industry has emerged and kept thriving. This work adopts an innovative customer-oriented business model since most cli...

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Bibliographic Details
Main Authors: Lyu JrJung, Chao Hai-Lun, Chen Chia-Wen, Huang Li-Yu
Format: Article
Language:English
Published: Sciendo 2014-11-01
Series:Nang Yan Business Journal
Subjects:
Online Access:https://doi.org/10.2478/nybj-2014-0035