Knowledge management: a perspective from quality management and document management

Managing the knowledge that takes place during the development of the normal activities of an organization and achieving concrete improvements, leads to obtaining competitive advantages. The quality management system based on ISO 9001:2008 contains provisions that can be compared with elements of kn...

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Bibliographic Details
Main Authors: María Janneth Álvarez Álvarez, Martha Castro Rojas, Guillermo Peña Guarin
Format: Article
Language:Spanish
Published: Universidad Santo Tomás 2013-07-01
Series:Signos
Subjects:
Online Access:https://revistas.usantotomas.edu.co/index.php/signos/article/view/2186