The Effect of Perceived Value, Trust, and Commitment on Patient Loyalty in Taiwan

Increasing patient loyalty through improved health care quality and patient–provider relationships becomes the key factor in medical providers’ successes. This study explored the mediated relationship of patients’ perceived value, patient commitment, and patient loyalty and the moderating effect of...

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Bibliographic Details
Main Authors: Ing-Chung Huang PhD, Pey-Lan Du PhD, Long-Sheng Lin PhD, Ting-Yu Liu MBA, Tsai-Fei Lin PhD Candidate, Wei-Chang Huang PhD Candidate
Format: Article
Language:English
Published: SAGE Publishing 2021-04-01
Series:Inquiry: The Journal of Health Care Organization, Provision, and Financing
Online Access:https://doi.org/10.1177/00469580211007217