Conversational Agents in Health Care: Scoping Review and Conceptual Analysis
BackgroundConversational agents, also known as chatbots, are computer programs designed to simulate human text or verbal conversations. They are increasingly used in a range of fields, including health care. By enabling better accessibility, personalization, and efficiency, c...
| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
JMIR Publications
2020-08-01
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| Series: | Journal of Medical Internet Research |
| Online Access: | http://www.jmir.org/2020/8/e17158/ |