Service Quality Perceptions from the Perspectives of Elderly Patients and their Families: Using SERVQUAL, 2016
Introduction:Old-aged people are vulnerable with different health problems and refer to hospitals once or even several times in their lives. Therefore, considering the importance of aging and the need of elderly patients to hospital services, the current study aimed to explore the elderly and their...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Iran University of Medical Sciences
2018-04-01
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| Series: | مدیریت سلامت |
| Subjects: | |
| Online Access: | http://jha.iums.ac.ir/article-1-2494-en.html |