Customer relationships marketing
Market economy terms impose on modern companies the need to change their business relationships to customers. In this way has the term "customer relationship marketing", known as CRM, come into use. Customers are the most valuable asset of a company, and the wisdom and essence of CRM can b...
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Format: | Article |
Language: | English |
Published: |
Srpsko udruženje za marketing
2005-01-01
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Series: | Marketing (Beograd. 1991) |
Subjects: | |
Online Access: | http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2005/0354-34710503131D.pdf |