THE SERVICES QUALITY LEVEL ASSESSESMENT IN THE TECHNICAL UNIVERSITY WITH SERVQUAL METHOD APPLYING
Contemporary universities services quality level concerns mainly the education efficiency evaluation that results from the learning outcomes realization and innovative features of the teaching programs that differ universities offers. Technical universities attention is focused on ministerial requir...
Main Authors: | STASIAK-BETLEJEWSKA, Renata, KAYE, Michael, DYASON, Marilyn, STACHOVÁ, Katarina, URBANCOVÁ, Hana |
---|---|
Format: | Article |
Language: | English |
Published: |
Czech University of Life Sciences Prague
2014-12-01
|
Series: | Journal on Efficiency and Responsibility in Education and Science |
Subjects: | |
Online Access: | http://dx.doi.org/10.7160/eriesj.2014.070302 |
Similar Items
-
APPLYING THE SERVQUAL METHOD IN BANKS
by: Benţe Corneliu
Published: (2012-12-01) -
Determinants of Educational Service Quality in Shiraz University of Medical Sciences using Servqual and Kano Models
by: Hamed Rahimi, et al.
Published: (2015-07-01) -
University Service Quality in the Community Service and Continuing Education Center at Sultan Qaboos University: An Empirical Study Using SERVQUAL Scale
by: Nisreen S. Salah Eldean, et al.
Published: (2018-01-01) -
The SERVQUAL Measuring Instrument Applied in Assessing "Service Quality and customer Satisfaction" Case of Norrlands Universitets Sjukhuset - Umea
by: Ndamnsa, Lefe Edith
Published: (2013) -
UPAYA MENINGKATKAN LAYANAN JASA DAN MENURUNKAN CUSTOMER COMPLAIN MENGGUNAKAN METODE FUZZY- SERVQUAL DI PT. EUROTRANS CHARTER INDONESIA
by: Febri Yanti, et al.
Published: (2017-10-01)