The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from Oman

In the same context of previous studies on the adoption of e-government, this paper employs the Unified Theory of Acceptance and Use of Technology (UTAUT) model two constructs from this model were selected (Performance Expectancy, and Effort Expectancy) to examine their effect on the intention to ad...

Full description

Bibliographic Details
Main Authors: Mansour Naser Alraja, Samir Hammami, Billal Chikhi, Samia Fekir
Format: Article
Language:English
Published: EconJournals 2016-09-01
Series:International Review of Management and Marketing
Subjects:
Online Access:https://dergipark.org.tr/tr/pub/irmm/issue/32102/355713?publisher=http-www-cag-edu-tr-ilhan-ozturk
id doaj-08a6f35c9637453284d6065c9b0ec713
record_format Article
spelling doaj-08a6f35c9637453284d6065c9b0ec7132020-11-25T03:59:05ZengEconJournalsInternational Review of Management and Marketing 2146-44052016-09-01649309341032The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from OmanMansour Naser AlrajaSamir HammamiBillal ChikhiSamia FekirIn the same context of previous studies on the adoption of e-government, this paper employs the Unified Theory of Acceptance and Use of Technology (UTAUT) model two constructs from this model were selected (Performance Expectancy, and Effort Expectancy) to examine their effect on the intention to adopt electronic government in Sultanate of Oman from an employees' perspective. A manual survey was conducted to collect the request data. The total number of valid questionnaires for analysis was 204 which formed (83.3 %) of the study sample. To confirm the internal consistency of construct and measures validity, Factor analysis and Reliability test were used for this purpose. In addition to, the multiple linear regression was used to test the study hypotheses. The study model explained (50.5 %) of the whole deviation in employees' Intention to adopt e-government. Moreover, both constructs Performance Expectancy, and Effort Expectancy have a significant influence on employees’ intention to adopt the electronic government. To empower employees to response to the requested e-services by citizens or businesses in real time, the adopted system to provide e-government services must be simplified, in addition to equipping employees with needed skills to use the mentioned system. The study originality lies in narrowing the UTUAT model which adopted only two constructs (Performance Expectancy, and Effort Expectancy) of this model. Then, implementing this adopted model on employees as individuals, not as representatives of government institutions, which considered the first study attempted to do such investigation.https://dergipark.org.tr/tr/pub/irmm/issue/32102/355713?publisher=http-www-cag-edu-tr-ilhan-ozturkeffort expectancy performance expectancy utaut e-government employees
collection DOAJ
language English
format Article
sources DOAJ
author Mansour Naser Alraja
Samir Hammami
Billal Chikhi
Samia Fekir
spellingShingle Mansour Naser Alraja
Samir Hammami
Billal Chikhi
Samia Fekir
The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from Oman
International Review of Management and Marketing
effort expectancy
performance expectancy
utaut
e-government
employees
author_facet Mansour Naser Alraja
Samir Hammami
Billal Chikhi
Samia Fekir
author_sort Mansour Naser Alraja
title The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from Oman
title_short The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from Oman
title_full The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from Oman
title_fullStr The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from Oman
title_full_unstemmed The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from Oman
title_sort influence of effort and performance expectancy on employees to adopt e-government: evidence from oman
publisher EconJournals
series International Review of Management and Marketing
issn 2146-4405
publishDate 2016-09-01
description In the same context of previous studies on the adoption of e-government, this paper employs the Unified Theory of Acceptance and Use of Technology (UTAUT) model two constructs from this model were selected (Performance Expectancy, and Effort Expectancy) to examine their effect on the intention to adopt electronic government in Sultanate of Oman from an employees' perspective. A manual survey was conducted to collect the request data. The total number of valid questionnaires for analysis was 204 which formed (83.3 %) of the study sample. To confirm the internal consistency of construct and measures validity, Factor analysis and Reliability test were used for this purpose. In addition to, the multiple linear regression was used to test the study hypotheses. The study model explained (50.5 %) of the whole deviation in employees' Intention to adopt e-government. Moreover, both constructs Performance Expectancy, and Effort Expectancy have a significant influence on employees’ intention to adopt the electronic government. To empower employees to response to the requested e-services by citizens or businesses in real time, the adopted system to provide e-government services must be simplified, in addition to equipping employees with needed skills to use the mentioned system. The study originality lies in narrowing the UTUAT model which adopted only two constructs (Performance Expectancy, and Effort Expectancy) of this model. Then, implementing this adopted model on employees as individuals, not as representatives of government institutions, which considered the first study attempted to do such investigation.
topic effort expectancy
performance expectancy
utaut
e-government
employees
url https://dergipark.org.tr/tr/pub/irmm/issue/32102/355713?publisher=http-www-cag-edu-tr-ilhan-ozturk
work_keys_str_mv AT mansournaseralraja theinfluenceofeffortandperformanceexpectancyonemployeestoadoptegovernmentevidencefromoman
AT samirhammami theinfluenceofeffortandperformanceexpectancyonemployeestoadoptegovernmentevidencefromoman
AT billalchikhi theinfluenceofeffortandperformanceexpectancyonemployeestoadoptegovernmentevidencefromoman
AT samiafekir theinfluenceofeffortandperformanceexpectancyonemployeestoadoptegovernmentevidencefromoman
AT mansournaseralraja influenceofeffortandperformanceexpectancyonemployeestoadoptegovernmentevidencefromoman
AT samirhammami influenceofeffortandperformanceexpectancyonemployeestoadoptegovernmentevidencefromoman
AT billalchikhi influenceofeffortandperformanceexpectancyonemployeestoadoptegovernmentevidencefromoman
AT samiafekir influenceofeffortandperformanceexpectancyonemployeestoadoptegovernmentevidencefromoman
_version_ 1724455669686337536