A fuzzy model for exploiting customer requirements

Nowadays, Quality function deployment (QFD) is one of the total quality management tools, where customers’ views and requirements are perceived and using various techniques improves the production requirements and operations. The QFD department, after identification and analysis of the competitors,...

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Bibliographic Details
Main Authors: Zahra Javadirad, Ali Akbarzadeh, Mehdi Khalili, Delaram Shahrasari
Format: Article
Language:English
Published: Growing Science 2016-09-01
Series:Management Science Letters
Subjects:
QFD
Online Access:http://www.growingscience.com/msl/Vol6/msl_2016_52.pdf