The model development of industrial brand loyalty: Assessing the rational and emotional aspects as antecedents of loyalty

The purpose of the study is to develop a brand loyalty model with perspectives from rational and emotional aspects. The research investigates the relevant antecedents of the brand loyalty model with the respondents from various industries in the chemical emulsion market. The research is a quantitati...

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Bibliographic Details
Main Authors: Andreas Samudro, Vonny Susanti
Format: Article
Language:English
Published: Taylor & Francis Group 2021-01-01
Series:Cogent Business & Management
Subjects:
Online Access:http://dx.doi.org/10.1080/23311975.2021.1896871