Determine the Effects of Mobile Technology, Mobile Learning on Customer Satisfaction and Loyalty (Case Study: Mellat Bank)

<p>Mobile technology and mobile learning are considered as important and impressive factors in earning the organizational competencies and achieving competitive advantages and customer loyalty. The purpose of this study is to evaluate the role of mobile technology in customer loyalty. The...

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Bibliographic Details
Main Authors: A. Ansari, A. Sanayei
Format: Article
Language:English
Published: Regional Information Center for Science and Technology (RICeST) 2012-07-01
Series:International Journal of Information Science and Management
Online Access:https://ijism.ricest.ac.ir/index.php/ijism/article/view/159