THE ADDED VALUE OF THE ISO 9001:2015 INTERNATIONAL STANDARD FROM AN AUDITORS' PERSPECTIVE: A CB-SEM BASED EVALUATION

This research evaluates IRCA registered auditors' perspectives of the added value of ISO 9001:2015 to the organizations that adopt it and are certified accordingly, bringing a more independent perspective than previous studies based on quality managers or consultants' views. Supported by a...

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Bibliographic Details
Main Authors: José Pedro Domingues, Angélica Mufato Reis, Luis Miguel Fonseca, Paulo Ávila, Goran Putnik
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2019-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://ijqr.net/journal/v13-n4/15.pdf