Performance measurement frameworks in a state controlled research organization: Can the Balanced Scorecard (BSC) be modified?

The development of multiple stakeholder performance measurement frameworks (PMF) is a complex process in the public research sector. The objective of the paper was to investigate whether the performance measurement framework (PMF) of a state owned research organization could be adapted to the Balanc...

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Bibliographic Details
Main Authors: K. Sartorius, N. Trollip, C. Eitzen
Format: Article
Language:English
Published: AOSIS 2010-06-01
Series:South African Journal of Business Management
Online Access:https://sajbm.org/index.php/sajbm/article/view/518