Evaluation of Hospitals Efficiency using Integration of fuzzy SERVQUAL model and Fuzzy Network Data Envelopment Analysis
Background: Hospitals are considered as the largest and most costly unit of the health system. The present study aims to determine the efficiency of hospitals in Mashhad. Materials and Methods: This is a descriptive-survey study that was carried out in 2016-2017. The population of the study consiste...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
Tehran University of Medical Sciences
2020-01-01
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| Series: | بیمارستان |
| Subjects: | |
| Online Access: | http://jhosp.tums.ac.ir/article-1-5847-en.html |