Evaluation of Hospitals Efficiency using Integration of fuzzy SERVQUAL model and Fuzzy Network Data Envelopment Analysis
Background: Hospitals are considered as the largest and most costly unit of the health system. The present study aims to determine the efficiency of hospitals in Mashhad. Materials and Methods: This is a descriptive-survey study that was carried out in 2016-2017. The population of the study consiste...
Tehran University of Medical Sciences