The Effect of Servant Leadership on Organizational Citizenship Behavior: A Study in Five Star Hotel Enterpris es i n İstanbul and Afyonkarahisar

The aim of this study is to identify the effects of servant leadership qualities of managers on organizational citizenship behavior in hotel enterprises. In the scope of the research, the data was obtained from 513 employees in Istanbul and Afyonkarahisar in 2013 by employing questionnaire technique...

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Bibliographic Details
Main Authors: Ahmet Baytok, Fatma Doğanay Ergen
Format: Article
Language:English
Published: Isarder 2013-12-01
Series:İşletme Araştırmaları Dergisi
Subjects:
Online Access:http://www.isarder.com/isardercom/2013vol5issue4/vol.5_issue.4_article07_full_text.pdf