Employee reactions to the use of management control systems in hospitals: motivation vs. threat

Objective: Management control systems (such as budgets or balanced scorecards) are formal procedures used by managers to promote employee behavior aligned with organisational objectives. Employees may react to these control systems by either becoming more motivated or perceiving them as a threat. Th...

Full description

Bibliographic Details
Main Authors: Ernesto Lopez-Valeiras, Jacobo Gomez-Conde, Rogerio Joao Lunkes
Format: Article
Language:English
Published: Elsevier 2018-03-01
Series:Gaceta Sanitaria
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S0213911117300031