DO SLOVENIAN DEALERS USE TECHNIQUES FOR INCREASING THEIR TIPS?
In 1996 Michael Lynn introduced the idea that restaurant managers could increase tips for their waiters and thus increase turnover by training the waiters to engage tip-enhancing behaviours. Since then, the list of tip-enhancing behaviours has expanded. Therefore the potential to increase tips is mo...
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| Format: | Article |
| Language: | English |
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CEOs Ltd.
2016-05-01
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| Series: | Innovative Issues and Approaches in Social Sciences |
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| Online Access: | http://www.iiass.com/pdf/IIASS-2016-no2-art8.pdf |