ORGANIZATIONAL CULTURE AND QUALITY PRACTICES TQM / SIX SIGMA: A STUDY IN MANIPULATION PHARMACIES
This paper presents a strategic analysis of the importance of the relationship between organizational culture and the implementation of quality management programs, such as Total Quality Management (TQM) and Six Sigma. Therefore, an exploratory-descriptive and correlational study was carried out in...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Portuguese |
| Published: |
Centro Federal de Educação Tecnológica Celso Suckow da Fonseca
2019-01-01
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| Series: | Revista Produção e Desenvolvimento |
| Subjects: | |
| Online Access: | https://revistas.cefet-rj.br/index.php/producaoedesenvolvimento/article/view/348 |