Performance Maintenance Analysis Using QFD Method: A Case Study in Fabrication Company in Indonesia
This research aimed to determine the needs and wants of production and management team to improve the machine and performance maintenance. Voice of the Customer (VOC) method was used to capture the needs and wants of production and management team. Meanwhile, the method of Quality Function Deploymen...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Bina Nusantara University
2018-06-01
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| Series: | ComTech |
| Subjects: | |
| Online Access: | https://journal.binus.ac.id/index.php/comtech/article/view/4456 |