Communication Skills in Patient-Doctor Interactions: Learning from Patient Complaints
Purpose: Despite communication skills training in medical school, junior doctors continue to demonstrate poor patient-doctor communication skills, where patient unhappiness from the encounter often manifests as patient complaints. We sought to identify crucial communication skills that should be inc...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2018-06-01
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| Series: | Health Professions Education |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2452301116301225 |