Process improvement in SUS as a nearest proposal of changes: pilot study

Among the possibilities of organizational changes in the SUS, as the model of Galbraith, which includes the strategy (system directions), structure (hierarchy and decision- making flow), processes (workflows), People (skills) and Reward ( motivation), those related to the processes are, in the view...

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Bibliographic Details
Main Authors: Fernando Luiz Affonso Fonseca, José Manoel Amadio Guerrero, Flavio Morgado
Format: Article
Language:Portuguese
Published: Pontifícia Universidade Católica de São Paulo 2015-06-01
Series:Revista da Faculdade de Ciências Médicas de Sorocaba
Subjects:
Online Access:http://revistas.pucsp.br/index.php/RFCMS/article/view/22399