Telephone counselling by nurses in Norwegian primary care out-of-hours services: a cross-sectional study
Abstract Background The primary care out-of-hours (OOH) services in Norway are characterized by high contact rates by telephone. The telephone contacts are handled by local emergency medical communication centres (LEMCs), mainly staffed by registered nurses. When assessment by a medical doctor is no...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
BMC
2017-09-01
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Series: | BMC Family Practice |
Subjects: | |
Online Access: | http://link.springer.com/article/10.1186/s12875-017-0651-z |