Telephone counselling by nurses in Norwegian primary care out-of-hours services: a cross-sectional study

Telephone counselling by nurses in Norwegian primary care out-of-hours services: a cross-sectional study

Abstract Background The primary care out-of-hours (OOH) services in Norway are characterized by high contact rates by telephone. The telephone contacts are handled by local emergency medical communication centres (LEMCs), mainly staffed by registered nurses. When assessment by a medical doctor is no...

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Bibliographic Details
Main Authors: Vivian Midtbø, Guttorm Raknes, Steinar Hunskaar
Format: Article
Language:English
Published: BMC 2017-09-01
Series:BMC Family Practice
Subjects:
Telephone counselling
Primary health care
After-hours care
Nurse
Reason for encounter
International classification of primary care
Online Access:http://link.springer.com/article/10.1186/s12875-017-0651-z

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