Sustainable waiting time reductions after introducing the STAT model for access and triage: 12-month follow up of a stepped wedge cluster randomised controlled trial

Sustainable waiting time reductions after introducing the STAT model for access and triage: 12-month follow up of a stepped wedge cluster randomised controlled trial

Abstract Background Timely access is a challenge for providers of outpatient and community-based health services, as seen by the often lengthy waiting lists to manage demand. The Specific Timely Appointments for Triage (STAT) model, an alternative approach for managing access and triage, reduced wai...

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Bibliographic Details
Main Authors: Katherine E. Harding, David A. Snowdon, Luke Prendergast, Annie K. Lewis, Bridie Kent, Sandy F. Leggat, Nicholas F. Taylor
Format: Article
Language:English
Published: BMC 2020-10-01
Series:BMC Health Services Research
Subjects:
Outpatients
Community health
Waiting lists
Triage
Appointments and schedules
Online Access:http://link.springer.com/article/10.1186/s12913-020-05824-z

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http://link.springer.com/article/10.1186/s12913-020-05824-z

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