KNOWLEDGE MANAGEMENT UNTUK CUSTOMER SERVICE
Knowledge is a success key in every field aspects. Along with the development in the world nowadays, where globalization is a challenge in every Indonesian human resource to face global competition. In this case, education has important part as media in developing qualified human resources and also...
Main Author: | |
---|---|
Format: | Article |
Language: | English |
Published: |
Bina Nusantara University
2010-10-01
|
Series: | CommIT Journal |
Online Access: | https://journal.binus.ac.id/index.php/commit/article/view/545 |