KNOWLEDGE MANAGEMENT UNTUK CUSTOMER SERVICE

Knowledge is a success key in every field aspects. Along with the development in the world nowadays, where globalization is a challenge in every Indonesian human resource to face global competition. In this case, education has important part as media in developing qualified human resources and also...

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Bibliographic Details
Main Author: Lianna Sugandi
Format: Article
Language:English
Published: Bina Nusantara University 2010-10-01
Series:CommIT Journal
Online Access:https://journal.binus.ac.id/index.php/commit/article/view/545