The Influence of Services Quality to Domestic Tourists’ Loyalty through Domestic Tourists’ Satisfaction at Mount Bromo Tourism in East Java Indonesia

This study was aimed to analyze the influence of quality of tour services to domestic tourists’ loyalty at Mount Bromo East Java. The number of respondents were 100 domestic tourists who have visited Mount Bromo at least 2 times. Three variables were used namely, quality of service as an independent...

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Bibliographic Details
Main Authors: Rizki Amelia, Santi Palupi
Format: Article
Language:English
Published: Universitas Udayana 2016-10-01
Series:E-Journal of Tourism
Subjects:
Online Access:http://ojs.unud.ac.id/index.php/eot/article/view/24001