A Survey on the Rate of Public Satisfaction about Subway Facilities in the City of Tehran Using Servqual Model

Tehran suburb city rail Exploitation Company (Tehran subway) presents public transportation services to more than 3 million people in a day. Therefore, the way these services are presented and customer satisfactions’ rate with the services presented to enjoy high importance. In the matters applied t...

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Bibliographic Details
Main Authors: Hamid Bigdeli Rad, Vahid Bigdeli Rad
Format: Article
Published: Islamic Azad University 2018-03-01
Series:Space Ontology International Journal
Online Access:http://soij.qiau.ac.ir/article_539754_cf7ebb9360332b9d39d65e7950021206.pdf