Why Service Science matters in approaching a "resilient" Society

The Service Science lens favours a transdisciplinary approach to the study and interpretation of a huge number of phenomena. This article explores the applicability of this lens in understanding how resilience can emerge as a characteristic of the service systems at a city, or a district, region, or...

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Bibliographic Details
Main Authors: Polese Francesco, Drăgoicea Monica, Carrubbo Luca, Walletzký Leonard
Format: Article
Language:English
Published: EDP Sciences 2021-01-01
Series:ITM Web of Conferences
Online Access:https://www.itm-conferences.org/articles/itmconf/pdf/2021/03/itmconf_iess2021_02001.pdf