ANALYTIC NETWORK PROCESS AND BALANCED SCORECARD APPLIED TO THE PERFORMANCE EVALUATION OF PUBLIC HEALTH SYSTEMS

ANALYTIC NETWORK PROCESS AND BALANCED SCORECARD APPLIED TO THE PERFORMANCE EVALUATION OF PUBLIC HEALTH SYSTEMS

The performance of public health systems is an issue of great concern. After all, to assure people's quality of life, public health systems need different kinds of resources. Balanced Scorecard provides a multi-dimensional evaluation framework. This paper presents the application of the Analyti...

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Bibliographic Details
Main Authors: Marco Aurélio Reis dos Santos, Valério Antonio Pamplona Salomon, Fernando Augusto Silva Marins
Format: Article
Language:English
Published: Sociedade Brasileira de Pesquisa Operacional 2015-08-01
Series:Pesquisa Operacional
Subjects:
analytic network process
balanced scorecard
performance evaluation
public health systems
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0101-74382015000200353&lng=en&tlng=en

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http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0101-74382015000200353&lng=en&tlng=en

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