Agent-Based Approach to Configure Processes in Iran’s Banking Service Supply Chain

Improving the service processes of banks requires updating and optimizing banking supply chain processes as well as understanding the interaction between the constituent elements of each process. This paper applies agent-based modeling to configure selected processes of Tejarat Bank’s service supply...

Full description

Bibliographic Details
Main Authors: Negar Jalilian, Seyed Mahmoud Zanjirchi, Alireza Naser Sadrabadi, Ahmadreza Asgharpourmasouleh, Mark Goh
Format: Article
Language:English
Published: MDPI AG 2021-07-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/13/14/7566