HUBUNGAN KUALITAS PELAYANAN TERHADAP LOYALITAS PASIEN MELALUI KEPUASAN SEBAGAI VARIABEL INTERVENING DALAM PELAYANAN KESEHATAN (STUDI KASUS DI RUMAH SAKIT YARSI PONTIANAK)
Increasing of hospitals Pontianak city providing freedom for the community to choose of health services in accordance needs and desires. Patient loyalty is a necessary condition for maintain existence of private hospitals and influenced level of quality of service provided. Factors that are not les...
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| Format: | Article |
| Language: | Indonesian |
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Akademi Farmasi ISFI Banjarmasin
2018-03-01
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| Series: | JIIS: Jurnal Ilmiah Ibnu Sina |
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| Online Access: | http://jiis.akfar-isfibjm.ac.id/index.php/JIIS/article/view/142/129 |