Evaluation of the client\'s expectations and perceptions gap about the quality of primary health services in Gorgan health center

Evaluation of the client\'s expectations and perceptions gap about the quality of primary health services in Gorgan health center

Introduction: With human society developments, health systems encounter with new needs that should be met. Considering the fact that customers compare the quality of services with their expectations, we conducted this study to find out the gap between client expectations and perceptions from the qua...

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Bibliographic Details
Main Authors: Ghanbar Roohi, Hamid Asayesh, AliAkbar Abdollahi
Format: Article
Language:fas
Published: Jahrom University of Medical Sciences 2011-05-01
Series:فصلنامه دانشگاه علوم پزشکی جهرم
Subjects:
primary health care
quality assessments
patient satisfaction
Online Access:http://jmj.jums.ac.ir/article-1-174-en.html

Internet

http://jmj.jums.ac.ir/article-1-174-en.html

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