Implementing care coordination in a large dental care organization in the United States by upskilling front office personnel

Abstract Background Care coordination is a key strategy used to improve health outcomes and efficiency, yet there are limited examples in dentistry. A large dental accountable care organization piloted care coordination by retraining existing administrative staff to coordinate the care of high-risk...

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Bibliographic Details
Main Authors: Aubri M. Kottek, Kristin S. Hoeft, Joel M. White, Kristen Simmons, Elizabeth A. Mertz
Format: Article
Language:English
Published: BMC 2021-04-01
Series:Human Resources for Health
Subjects:
Online Access:https://doi.org/10.1186/s12960-021-00593-0