The strategic response by travel agents in Kenya to opportunities and threats of ICT developments

While the advent of ICT has produced mixed results for the travel agency businesses, one of the differentiating factors has been how different businesses have strategically responded to the new business environment. In view of the threats and opportunities presented by ICTs to the travel secto...

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Bibliographic Details
Main Authors: Judy Wangari Kibe, Rayviscic Mutinda Ndivo
Format: Article
Language:English
Published: AfricaJournals 2015-01-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access: http://www.ajhtl.com/uploads/7/1/6/3/7163688/article46vol4_2_r_july-nov2015.pdf