The Application of Kano Model in the Study of Client’ Needs in Speech Therapy and Occupational Therapy Clinics
Introduction: Supplying the requirements and consequently the customer’s satisfaction has been one of the fundamental issues since the last decade. In active organizations in the section of health and treatment, individual’s satisfaction will be considered as their feelings toward realizing their ex...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Tehran University of Medical Sciences
2017-01-01
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| Series: | Journal of Modern Rehabilitation |
| Subjects: | |
| Online Access: | https://jmr.tums.ac.ir/index.php/jmr/article/view/26 |