Predicting the Helpfulness of Online Restaurant Reviews Using Different Machine Learning Algorithms: A Case Study of Yelp

Helpful online reviews could be utilized to create sustainable marketing strategies in the restaurant industry, which contributes to national sustainable economic development. This study, the main aspects (including food/taste, experience, location, and value) from 294,034 reviews on Yelp.com were e...

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Bibliographic Details
Main Authors: Yi Luo, Xiaowei Xu
Format: Article
Language:English
Published: MDPI AG 2019-09-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/11/19/5254