THE INFLUENCE OF INNOVATION, CUSTOMER VALUE AND CUSTOMER EMPOWERMENT ON CUSTOMER SATISFACTION

To continuously satisfy the ever-changing needs and desires of consumers is a challenge frequently faced by companies. In order to survive in the competition, companies must improve and develop strategies that can increase customer satisfaction. The purpose of this study is to analyze the influence...

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Bibliographic Details
Main Authors: Yuniari G.A.A.D.D., Giantari I G.A.K.
Format: Article
Language:English
Published: Russian Journal of Agricultural and Socio-Economic Sciences 2020-08-01
Series:Russian Journal of Agricultural and Socio-Economic Sciences
Subjects:
Online Access:https://rjoas.com/issue-2020-08/article_11.pdf