The level of customer participation in co-production of planning the furniture services
This article analyses customer’s level of participation in co-production of service. A client’s, known as a co-producer’s involvement is a pretty new conception of participation in creation of service where customers participate in projects, in direct, all-round and not only physical ways, together...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Vilnius Gediminas Technical University
2010-12-01
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| Series: | Business, Management and Education |
| Subjects: | |
| Online Access: | https://www.bme.vgtu.lt/index.php/BME/article/view/7209 |