Service quality management in public passenger transport
One of the primary targets in performing and providing a transport service is the quality of that service. The procedure of working in transportation is specific, especially in public passenger transport, where the users or passengers are present in creating and providing the service. A huge number...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Savez inženjera i tehničara Srbije
2020-01-01
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| Series: | Tehnika |
| Subjects: | |
| Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2020/0040-21762003403R.pdf |