Customer relationship management in mediating impact of customer value on customer retention in the Village Credit Institution of Denpasar Indonesia
Nowadays, business competition is very intense, which is true in the case of financial services business, including banks, Village Credit Institution and other financial service business which must always try to meet customer satisfaction. The aim of the study is to prove the need for ensuring custo...
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Format: | Article |
Language: | English |
Published: |
Zaporizhzhia National University
2020-04-01
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Series: | Менеджмент та підприємництво: тренди розвитку |
Subjects: | |
Online Access: | https://management-journal.org.ua/index.php/journal/article/view/152 |