Second-order problem solving: Nurses’ perspectives on learning from near misses

Objectives: Near misses happen more frequently than actual errors, and highlight system vulnerabilities without causing any harm, thus provide a safe space for organizational learning. Second-order problem solving behavior offers a new perspective to better understand how nurses promote learning fro...

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Bibliographic Details
Main Authors: Yi Yang, Huaping Liu, Gwen D. Sherwood
Format: Article
Language:English
Published: Elsevier 2021-10-01
Series:International Journal of Nursing Sciences
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S235201322100082X