PENGARUH NILAI NASABAH, KUALITAS PRODUK, KUALITAS JASA SYARIAH DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH DI BANK SYARIAH MANDIRI KUDUS

PENGARUH NILAI NASABAH, KUALITAS PRODUK, KUALITAS JASA SYARIAH DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH DI BANK SYARIAH MANDIRI KUDUS

This study used field research approach by questionnaire distributed to 100 customers of Syariah Mandiri Bank. The samples were taken using accidental sampling and the data were analyzed using multiple linear regression analysis. The results were: first, the customer value has an influence on custom...

Full description

Bibliographic Details
Main Authors: Muhammad Sof'an, Supriyadi Supriyadi
Format: Article
Language:Arabic
Published: STAIN Kudus 2016-12-01
Series:Equilibrium: Jurnal Ekonomi Syariah
Subjects:
Customer Value
Product Quality
Service Quality of Sharia
Customer Satisfaction
Customer Loyalty
Online Access:http://journal.stainkudus.ac.id/index.php/equilibrium/article/view/1949

Internet

http://journal.stainkudus.ac.id/index.php/equilibrium/article/view/1949

Similar Items