Telehealth to support referral management in a universal health system: a before-and-after study

Abstract Background Management of patient flow within a healthcare network, allowing equitable and qualified access to healthcare, is a major challenge for universal health systems. Implementation of telehealth strategies to support referral management has been shown to increase primary care resolut...

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Bibliographic Details
Main Authors: Sabrina Dalbosco Gadenz, Josué Basso, Patrícia Roberta Berithe Pedrosa de Oliviera, Stephan Sperling, Marcus Vinicius Dutra Zuanazzi, Gabriel Gausmann Oliveira, Ivonice Martins da Silva, Raphael Mendes Motta, Luana Gonçalves Gehres, Érica de Brito Mallmann, Átila Szczecinski Rodrigues, Daniela V Pachito, Beatriz de Faria Leao
Format: Article
Language:English
Published: BMC 2021-09-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-021-07028-5