The role of rehearsal in a novel call center-type task
Laboratory research has long demonstrated the disruptive effects of background sound to task performance yet the real-world implications of such effects are less well known. We report two experiments that demonstrate the importance of the role of rehearsal to a novel call center-type task. In Experi...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Wolters Kluwer Medknow Publications
2012-01-01
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| Series: | Noise and Health |
| Subjects: | |
| Online Access: | http://www.noiseandhealth.org/article.asp?issn=1463-1741;year=2012;volume=14;issue=56;spage=1;epage=5;aulast=Perham |