Critical Success Factors in implementation of Process Management and a Framework for Assessment of organization Readiness

Process management (PM) is a structured, systematic approach that is adopted by firms in order to analyze, improve and control their processes. This paper has been focused on identifying and testing the effective critical success factors (CSFs) in the preparation and successful implementation of pro...

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Bibliographic Details
Main Authors: Kamran Rezaie, Sahar Tadayoun, Bakhtiar Ostadi, Mohammad Aghdasi
Format: Article
Language:fas
Published: University of Tehran 2009-09-01
Series:مدیریت صنعتی
Subjects:
Online Access:https://imj.ut.ac.ir/article_20382_4cde22b947d8f429b9c99304510f31ef.pdf