The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015
The study attempts at discussing the quality management with the Quality Management System (SMM) ISO 9001:2015 applied in the Arabic Language Education. The discussion was focused on elaborating seven principles of SMM ISO 9001: 2015, containing customer focus, leadership, engagement of people, proc...
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| Format: | Article |
| Language: | Arabic |
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IAIN Pekalongan
2018-08-01
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| Series: | Alsinatuna |
| Online Access: | http://e-journal.iainpekalongan.ac.id/index.php/alsinatuna/article/view/1238 |