Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

<p>Abstract</p> <p>Background</p> <p>Patient surveys constitute a valuable source of information in patient-focused health care. The objective of this study was to develop and validate a standardized, patient centered, quantitative instrument to assess parent satisfacti...

Full description

Bibliographic Details
Main Authors: Bitzer Eva, Volkmer Stephanie, Petrucci Marco, Weissenrieder Nikolaus, Dierks Marie-Luise
Format: Article
Language:English
Published: BMC 2012-10-01
Series:BMC Health Services Research
Subjects:
Quality assurance
Patient satisfaction
Pediatrics
Questionnaires
Parents
Online Access:http://www.biomedcentral.com/1472-6963/12/347

Internet

http://www.biomedcentral.com/1472-6963/12/347

Similar Items